The Automobile Association embarked on the design and development of a new Membership and Marketing system. The new system was required to collect membership revenues and to promote products based on new promotion rules. ITG was assigned to the AA as a result of ealier testing successes.

Initially ITG assisted in the development of the overall testing strategy however, it became evident that the project design and build completion date was being threatened. Priorities were re-arranged and any project resources having significant design experience were transferred to system design.

New functions were designed and the resulting specifications were ratified, under the scutiny of AA membership management, by a formal walk through at the AA headquaters boardroom in Basingstoke.

On completion of the design phase ITG returned to testing, taking charge of the design and execution of the system integration test i.e a business level test of functionality across all subsystems simulating two full cycles of business processing. On conclusion, ITG was able to demonstate successful system integration and to report this success to the AA's executive director of development.

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