ICL Germany, Organisations Systeme Gmbh and the Berlin Firebrigade entered into a collaboration to develop an Incident Financial Accounting System. ICL selected a ITG consultant to provide project support and resolve issues in Berlin. A briefing was given at ICL (01) Nuremberg and initial analysis followed before being flown to Berlin for a meeting at Firebrigade headquaters in Spandau. Soon after introductions, this meeting became hostile prompting the consultant to take the initiative.

Organizing the meeting to allow for German / English translation the consultant offered to explain the ICL design methodology, in stages, with the instruction that each new stage should be 100% understood before progressing to the next stage. A segment of the design process described in English was followed by its translation in German. This format worked, allowing a more relaxed atmosphere to prevail and the senior members present to retire in confidence.

Having understood the concepts it was necessary to apply the design technique to an initial process flow model (already prepared by firebrigade analysts) and to develop the corresponding entity model. The Berliner Feuerwehr made specific requests to ICL Germany for our particular consultant to continue providing support until the design process was completed. This allowed additional usage analysis and capacity planning providing target hardware configuration factors e.g. terminal population, storage performance indicators (tph) and main memory.

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