ITG management achieved responsibility for funtion testing the International Train Reservations System for Eurostar Channel Tunnel journeys (i.e. the retail of rail services between London, Bruxelles and Paris). The project was directed by the European Passenger Service in conjunction with BR, SNCF and SNBF and involved testing new point of sale reservation functionality on a technical platform based on an american airline reservation system.

The testing strategy, developed by ITG, limited its scope to the above routes, whereas the development strategy encompassed all major European destinations. An overall project review, undertaken by Price Waterhouse consultants, endorsed ITG's strategy, however the testing, originally planned for execution in York, was transferred to the project build site at Nottingham.

ITG planned and actioned the transfer to Nottingham making a suitable new testing center and platform, including a communications network link to the European Rail Service, available for use by up to ten test analysts. The detailed test task plan was put into action and its execution was completed on time and to budget.

Price Waterhouse consultants requested ITG to make a presentation of test documentation and results to them, prior to a formal sign-off, declaring the succesful completion of this significant testing phase.

Visit the Eurostar (Reservations) web site.