The Central Integrated Design Authority (CIDA) was set up by the Office of Electricity Regulation to guide and police changes in the electricity industry. This new legislation included making it possible for consumers to choose their electricity supplier. CIDA were also given the responsibility for the design and specification of new technical interfaces. All existing electricity suppliers were required to implement these interfaces to CIDA's satisfacton, otherwise they faced heavy penalities or even closure.

The timetable for implementation set out by CIDA saw London Electricity (LE) in one of the later qualifying groups. ITG, having already assisted Yorkshire Electricity, was in an ideal position to advise London Electricity.

ITG guided the (LE) 1998 Supply Programme regarding Business Process Interface Testing and then took formal responsiblity for co-ordination between LE Supply and CIDA. Evidence from interface tests was referenced and made presentable, as required by the CIDA inspection team, in the form of a Pre Qualification Return. London Electricity passed its CIDA inspection in June 1998.

ITG concluded this assignment by training LE staff in the use of new procedures. This was achieved using Model Office Supply business route variants as developed by ITG for use with Accenture's Model Office.

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